I know its not the server on my work end as the virtual session is still active when I log back in and it doesn’t happen anywhere near as frequently on a laptop/desktop. Several times a day it just drops out/disconnects from the server on the iPad and it kills me as i have to log back in again and again. Please look at the stability of the app on iOS/iPadOS. This is super disruptive to productivity for remote workers as audio, video, conference calling and sharing your desktop is impossible if SfB is your only option.Ģ. It’s all well and fine on a desktop/laptop as you can simply download this software yourself but on iOS and iPad OS we are at your mercy. Please install the latest HDX realtime media engine plug in in the background so people can use Skype for Business on their virtual desktop. But please, please can you do the following to assist many iOS/iPadOS users:ġ. This is a great app and I love using it on my iPad Pro. Some background issues - Crashing and SfB plug-ins To report issues, tap the menu icon and create an account first. This launches the Citrix support forum where you can review reported issues ORĤ. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.ģ. In the App Store, go to Citrix WorkspaceĢ. Send the email to your company's IT support team.ġ. Accept all the defaults during the installation process. You will be prompted to install the Citrix Client Plug-In, Click the Check Box to Download. Tap 'Request Help from Support' This generates an email with log file.ģ. Windows PCs Logon at: UC Davis Health Citrix. Open Citrix Workspace app and tap 'Settings' and then 'Support'.Ģ. HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:ġ. For Deleting/Editing Account already added navigate to Settings and tap on the Store. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.Ħ. Select the applications you want to use.ĥ. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.Ĥ. Open Citrix Workspace app and tap on Get Started.Ģ. Just ask your IT department how to get started.ġ. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office.
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